Refund / Exchange Policy
To start your online return please click here
If you purchased the $2.00 FREE RETURN COVERAGE PROTECTION at the original time of checkout, there is no cost to return or exchange your item/s. You will be able to submit a return for full credit, store credit, or and exchange and receive a pre-paid label through our returns center. If you did not purchase the $2.00 FREE RETURN COVERAGE PROTECTION at the original time of checkout, you will be responsible for returning the product. You CAN purchase a label through Re:do at a discounted price.
To be eligible for refund or exchange, items must be in new condition, unworn, unwashed and all tags attached on every item. Clearance items are not eligible for return or exchange. Please note: if items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued. You must initiate your return within 7 days from the day the order was delivered. (If you received your order in more than one delivery, the 7 day window will be based on the final delivery.)